Shipping Policy

Welcome to Hbdepot, your premier online destination for high-quality vanities and bathroom products in Canada. We understand that shipping is a crucial aspect of your online shopping experience, and we are dedicated to providing you with transparent and comprehensive information about our shipping rates and timeframes.

Pick up Policy

All items purchased at www.hbdepot.ca can be picked up from our warehouse at:

7250 Keele St Unit 282, Concord, ON L4K 1Z8, Canada

Pickup is only available after receiving confirmation that your order is ready. Confirmation will be sent to your email.
 

Shipping rates with our transportation:

Shipping rates from Canada Post and UPS are automatically calculated based on the distance and weight of the goods.

We also offer delivery through our own transportation service, HBDepot, ensuring timely and secure delivery of your order.

All distances for our delivery service are calculated from the following address: 7250 Keele Street, 282, Vaughan, Ontario, L4K 1Z8, Canada.

• Within 10 kilometers from our address — the shipping cost is $100 CA.
• Within 20 kilometers from our address — the shipping cost is $150 CA.
• Within 30 kilometers from our address — the shipping cost is $200 CA.
• Within 40 kilometers from our address — the shipping cost is $250 CA.
• Within 160 kilometers from our address — the shipping cost is $300 CA.

Estimates Delivery Time:

We are proud to offer fast and efficient shipping for our customers. All items listed on our website are located in Canada. We understand the importance of timely delivery, and we work diligently to ensure that your items are dispatched as quickly as possible.

Handling Time: 3 Days ( Mon – Fri )

Transit Time: 1 – 2 Days ( Mon – Fri )

In the rare event that there are any issues with meeting our standard shipping time frame, such as unexpected delays or stock availability, our dedicated staff members will be in contact with you to advise of updated shipping timeframes. We believe in transparent communication with our customers, and we will keep you informed every step of the way.

Order Cut Off Time: 5:00 (GMT-05:00) Eastern Standard Time (New York)

Delivery Terms:

We provide delivery service to your doorstep and can leave the item within 3 meters of the entrance. Please note that our staff does not bring the item inside the premises. If you require the item to be brought inside your home or apartment, please contact us in advance to discuss the possibility of providing this service and to determine the associated cost. We always strive to meet our customers' needs and are ready to consider your individual requests to make the delivery process as convenient as possible for you.

Delivery Process:

Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to track your order and monitor its progress until it reaches your doorstep. We partner with reliable shipping carriers to ensure that your items are delivered safely and on time.

Please note that delivery timeframes may vary depending on your location and the shipping carrier’s schedule. However, we will always strive to provide you with the most accurate estimated delivery date and keep you updated on any changes.

Tracking Information:

Once your order is successfully placed, our team will begin processing it promptly. This includes verifying the order details, preparing the items, and arranging for shipment. You will receive a confirmation email with yo